Privacy Policy

1. Who We Are

This website is operated by Ningbo ARMIX International Trading Co., Ltd., operating under the ARMIX brand. ARMIX is a China-based construction sealant manufacturer and exporter serving distributors, importers, wholesalers and other business customers.

Website: https://armixsealant.com/

2. Information We Collect

Information you provide

When you submit an inquiry, request a quotation, contact us through WhatsApp or otherwise communicate with us, we may collect:

• Your name and company name
• Your email address
• Your telephone or WhatsApp number
• Your country and destination city
• Products, colours and quantities you are interested in
• OEM, packaging or private-label requirements
• Messages, documents and other information you send to us

Information collected automatically

When you use our website, certain technical information may be collected automatically, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Referring website or advertising source
• Pages viewed and approximate visit time
• Website interactions and conversion events
• Cookie and similar technology identifiers

3. How We Use Your Information

We may use collected information to:

• Respond to inquiries and quotation requests
• Recommend products based on your stated requirements
• Prepare quotations, samples, orders and shipping arrangements
• Communicate about production, inspection, payment and delivery
• Provide OEM and private-label services
• Improve our website, products and customer service
• Measure website traffic and advertising performance
• Prevent spam, fraud, abuse and security incidents
• Comply with legal, accounting and regulatory requirements

Where applicable, we process information to respond to your request, take steps before entering into a business transaction, perform an agreement, pursue legitimate business interests, comply with legal obligations or act with your consent.

4. Contact Forms and Business Inquiries

Our website uses an inquiry form to collect information required to understand your purchasing needs and respond to your request.

Information submitted through the form may be stored in our website system, email system or other business communication systems. Submitting an inquiry does not automatically subscribe you to promotional marketing.

5. Cookies and Similar Technologies

Our website may use cookies, pixels and similar technologies to operate the website, remember preferences, understand website usage and measure advertising performance.

These technologies may include:

• Essential cookies: required for website operation, security and form functionality.
• Analytics cookies: used to understand website traffic and performance where analytics services are enabled.
• Advertising cookies and pixels: used to measure advertising results and understand actions taken after an advertisement.

Where required by applicable law, we will request consent before placing non-essential analytics or advertising cookies. You may reject or change your cookie preferences through the cookie controls provided on the website or through your browser settings.

6. Meta Pixel

We use the Meta Pixel provided by Meta Platforms to measure website visits, advertising performance and actions such as visiting a page, clicking certain buttons or completing an inquiry.

Meta may receive technical and activity information such as your browser, device, IP address, referring source, pages visited, cookie identifiers and event information. Meta processes this information according to its own privacy terms and policies.

You can learn more from the Meta Privacy Policy .

7. WhatsApp and External Services

If you contact us through WhatsApp or click a link to another website, your use of that service is governed by the privacy policy and terms of the relevant third-party provider.

We encourage you to review the privacy policies of third-party services before providing personal information through them.

8. How We Share Information

We do not sell your personal information. We may share information only where reasonably necessary with:

• Website hosting, security and technical service providers
• Form, email and business communication service providers
• Meta and other advertising or analytics providers
• Shipping agents, freight forwarders and logistics providers
• Payment, accounting and banking service providers
• Professional advisers and competent authorities where legally required

Service providers are expected to use information only for the relevant service or as otherwise permitted by applicable law.

9. International Data Transfers

ARMIX serves international customers and uses service providers that may operate in different countries. Your information may therefore be processed or stored outside your country of residence.

Where required, we take reasonable steps to use appropriate safeguards for international transfers of personal information.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, fulfilling orders, resolving disputes and meeting legal or accounting requirements.

Retention periods may vary according to the nature of the information and the relevant business or legal requirement.

11. Data Security

We use reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, misuse or loss.

However, no website, electronic communication or data-storage method can be guaranteed to be completely secure.

12. Your Privacy Rights

Depending on the laws applicable to you, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of certain personal information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request a portable copy of certain information
• Complain to an appropriate data-protection authority

These rights may be subject to legal exceptions. We may need to verify your identity before completing a request.

13. Marketing Communications

If you receive promotional messages from us, you may ask us to stop at any time by replying to the message or contacting us through the methods listed below.

We may still send non-promotional communications relating to an active inquiry, quotation, order, payment, production or shipment.

14. Children’s Privacy

This website is intended for business customers and is not directed to children. We do not knowingly collect personal information from children.

If you believe a child has provided personal information through this website, please contact us so that we can review and delete it where appropriate.

15. Changes to This Policy

We may update this Privacy Policy when our website, services, technology or legal obligations change. The updated version will be posted on this page with a revised “Last updated” date.

16. Contact Us

To ask a privacy question or submit a request concerning your personal information, please contact ARMIX through:

• Contact form:

  Contact

• WhatsApp: +86 134 2928 3171